:root{--noite:#010A1F;--marinho:#051230;--marinho2:#0A1B3F;--linha:#18294F;--linha2:#243A6B;--azul:#005CFC;--azul2:#3D82FF;--branco:#F8F8F8;--t2:#9AA8C6;--t3:#6C7A9A;--ambar:#F5A524;--vermelho:#FF6B6B;--verde:#3DDC97}
*{box-sizing:border-box;margin:0}
[hidden]{display:none!important}
html{-webkit-text-size-adjust:100%}
body{background:var(--noite);color:var(--branco);font-family:'Manrope',system-ui,sans-serif;font-size:15px;line-height:1.5;min-height:100vh}
a{color:var(--azul2);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-family:'Sora',sans-serif;font-size:22px;font-weight:600;letter-spacing:-.02em}
h2{font-family:'Sora',sans-serif;font-size:15px;font-weight:600;letter-spacing:-.01em}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--azul2);outline-offset:2px}

.topo{display:flex;align-items:center;gap:24px;padding:12px 28px;border-bottom:1px solid var(--linha);flex-wrap:wrap}
.marca{display:flex;gap:12px;align-items:center;color:var(--branco)}
.marca:hover{text-decoration:none}
.marca img{border-radius:8px;display:block}
.produto{font-family:'Sora',sans-serif;font-weight:600;font-size:17px;letter-spacing:-.02em;line-height:1.2}
.sub{color:var(--t2);font-size:12.5px}
.nav{display:flex;gap:4px;flex:1;flex-wrap:wrap}
.nav a{white-space:nowrap;color:var(--t2);padding:7px 12px;border-radius:8px;font-weight:500;font-size:14px}
.nav a:hover{color:var(--branco);background:var(--marinho);text-decoration:none}
.nav a.ativo{color:var(--branco);background:var(--marinho2)}
.nav .contador{display:inline-block;min-width:18px;padding:0 5px;margin-left:6px;border-radius:99px;background:var(--ambar);color:#2A1A00;font-size:11.5px;font-weight:700;text-align:center}
.usuario{display:flex;align-items:center;gap:12px;font-size:13px;color:var(--t2)}

.conteudo{max-width:1320px;margin:0 auto;padding:24px 28px 48px}
.cabecalho{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.cabecalho p{color:var(--t2);font-size:14px;margin-top:4px}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;background:var(--azul);color:#fff;border:none;border-radius:8px;padding:9px 14px;font-weight:600;font-size:13.5px;text-decoration:none}
.btn:hover{background:#1A6BFF;text-decoration:none}
.btn:disabled{background:var(--linha2);color:var(--t3);cursor:default}
.btn-sec{background:transparent;color:var(--branco);border:1px solid var(--linha2)}
.btn-sec:hover{background:var(--marinho2);border-color:var(--azul2)}
.btn-ambar{background:var(--ambar);color:#2A1A00}
.btn-ambar:hover{background:#FFB740}
.btn-peq{padding:5px 10px;font-size:12.5px;font-weight:500}
.btn-link{background:none;border:none;color:var(--t2);padding:0;font-size:13px}
.btn-link:hover{color:var(--branco)}

.flash{border-radius:10px;padding:12px 16px;margin-bottom:18px;font-size:14px}
.flash-ok{background:rgba(61,220,151,.08);border:1px solid rgba(61,220,151,.4);color:#A8F0CF}
.flash-erro{background:rgba(255,107,107,.08);border:1px solid rgba(255,107,107,.45);color:#FFC2C2}
.aviso{background:rgba(245,165,36,.08);border:1px solid rgba(245,165,36,.45);color:#FFD89A;border-radius:10px;padding:12px 16px;font-size:14px;margin-bottom:18px}

.numeros{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--linha);border-radius:14px;background:var(--marinho);margin-bottom:20px}
.num{padding:16px 20px;border-left:1px solid var(--linha)}
.num:first-child{border-left:none}
.num b{display:block;font:600 26px 'Sora',sans-serif;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.num span{font-size:13px;color:var(--t2)}

.grade{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}
.bloco{background:var(--marinho);border:1px solid var(--linha);border-radius:14px;padding:18px}
.bloco+.bloco{margin-top:16px}
.bloco-topo{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px}
.vazio{color:var(--t3);font-size:14px;padding:8px 0}

.lista{list-style:none;padding:0}
.lista li+li{border-top:1px solid var(--linha)}
.linha-conversa{display:grid;grid-template-columns:40px minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px 4px;color:var(--branco)}
.linha-conversa:hover{text-decoration:none;background:var(--marinho2);border-radius:10px}
.avatar{width:40px;height:40px;border-radius:50%;background:var(--marinho2);border:1px solid var(--linha2);display:grid;place-items:center;font:600 14px 'Sora',sans-serif;color:var(--t2)}
.linha-conversa .nome{font-weight:600;display:block}
.linha-conversa .previa{color:var(--t2);font-size:13.5px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.linha-conversa .meta{text-align:right;font-size:12px;color:var(--t3);display:flex;flex-direction:column;align-items:flex-end;gap:4px}

.selo{display:inline-block;padding:2px 9px;border-radius:99px;font-size:11.5px;font-weight:600;white-space:nowrap}
.selo-ia{background:rgba(0,92,252,.18);color:#9CC0FF}
.selo-humano{background:rgba(248,248,248,.1);color:var(--branco)}
.selo-alerta{background:rgba(245,165,36,.16);color:#FFD08A}
.selo-agendado{background:rgba(0,92,252,.18);color:#9CC0FF}
.selo-confirmado{background:rgba(61,220,151,.14);color:#A8F0CF}
.selo-cancelado,.selo-faltou{background:rgba(255,107,107,.13);color:#FFC2C2}
.selo-concluido{background:rgba(248,248,248,.08);color:var(--t2)}

.feed{list-style:none;padding:0;display:flex;flex-direction:column;gap:12px}
.feed li{display:grid;grid-template-columns:10px 1fr;gap:9px;font-size:13.5px;line-height:1.45}
.feed li::before{content:'';width:8px;height:8px;border-radius:2px;margin-top:6px;background:var(--azul2)}
.feed li.f-alerta::before{background:var(--ambar)}
.feed li.f-recepcao::before{background:var(--branco)}
.feed li.f-sistema::before{background:var(--t3)}
.feed time{display:block;font-size:12px;color:var(--t3)}

.consultas{list-style:none;padding:0}
.consultas li{display:grid;grid-template-columns:62px 1fr auto;gap:10px;align-items:center;padding:10px 0;font-size:14px}
.consultas li+li{border-top:1px solid var(--linha)}
.consultas .hora{font:600 14px 'Sora',sans-serif;font-variant-numeric:tabular-nums}
.consultas .dia{display:block;font:500 12px 'Manrope',sans-serif;color:var(--t3)}

/* Conversa */
.conversa-grade{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px;align-items:start}
.thread-box{border:1px solid var(--linha);border-radius:14px;overflow:hidden;display:flex;flex-direction:column;height:calc(100vh - 210px);min-height:480px}
.thread-topo{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;background:var(--marinho);border-bottom:1px solid var(--linha);flex-wrap:wrap}
.thread{flex:1;overflow-y:auto;padding:16px 14px;background:#EFE7DE;display:flex;flex-direction:column;gap:6px;font-family:-apple-system,'Segoe UI',Roboto,sans-serif}
.msg{max-width:72%;padding:6px 10px 4px;border-radius:9px;font-size:14.5px;line-height:1.4;color:#111;box-shadow:0 1px .5px rgba(0,0,0,.13);white-space:pre-wrap;overflow-wrap:anywhere}
.msg-paciente{align-self:flex-start;background:#fff;border-top-left-radius:2px}
.msg-ia,.msg-recepcao,.msg-sistema{align-self:flex-end;background:#D9FDD3;border-top-right-radius:2px}
.msg-sistema{background:#E8F0FE}
.msg .autor{display:block;font-size:11.5px;font-weight:700;color:var(--azul);margin-bottom:2px}
.msg-recepcao .autor{color:#0F6E56}
.msg .hora{display:block;text-align:right;font-size:11px;color:#6B7280;margin-top:2px}
.responder{padding:12px;background:var(--marinho);border-top:1px solid var(--linha);display:flex;gap:10px;align-items:flex-end}
.responder textarea{flex:1;min-height:44px;max-height:160px}
.responder-info{padding:12px 16px;background:var(--marinho);border-top:1px solid var(--linha);color:var(--t2);font-size:13.5px}

/* Agenda */
.agenda-dias{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px}
.dia-col{background:var(--marinho);border:1px solid var(--linha);border-radius:14px;padding:14px;min-height:140px}
.dia-col.hoje{border-color:var(--azul)}
.dia-col h2 small{display:block;font:500 12.5px 'Manrope',sans-serif;color:var(--t2)}
.dia-col .fechado{color:var(--t3);font-size:13px;margin-top:10px}
.cartao{margin-top:10px;padding:10px 12px;border-radius:8px;background:var(--marinho2);border:1px solid var(--linha);font-size:13.5px}
.cartao.origem-ia{background:rgba(0,92,252,.14);border-color:rgba(0,92,252,.55);clip-path:polygon(0 0,calc(100% - 12px) 0,100% 12px,100% 100%,0 100%)}
.cartao.st-cancelado,.cartao.st-faltou{opacity:.55}
.cartao .hora{font:600 14px 'Sora',sans-serif;font-variant-numeric:tabular-nums}
.cartao .nome{font-weight:600;display:block}
.cartao .proc{color:var(--t2);display:block}
.cartao details{margin-top:6px}
.cartao summary{cursor:pointer;color:var(--t2);font-size:12.5px;list-style:none}
.cartao summary::-webkit-details-marker{display:none}
.cartao summary:hover{color:var(--branco)}
.acoes{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.legenda{display:flex;gap:16px;font-size:12.5px;color:var(--t2);flex-wrap:wrap;align-items:center}
.lg{display:inline-block;width:12px;height:12px;border-radius:3px;margin-right:6px;vertical-align:-2px}
.lg-ia{background:var(--azul);clip-path:polygon(0 0,calc(100% - 4px) 0,100% 4px,100% 100%,0 100%)}
.lg-rec{background:var(--linha2)}

/* Formulários */
.form{display:grid;gap:16px}
.form-grade{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.campo{display:flex;flex-direction:column;gap:6px}
.campo label{font-size:13.5px;font-weight:600}
.campo .ajuda{font-size:12.5px;color:var(--t2)}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=date],input[type=time],input[type=tel],select,textarea{width:100%;background:var(--noite);border:1px solid var(--linha2);border-radius:8px;color:var(--branco);padding:9px 11px;font-size:14px}
textarea{resize:vertical;line-height:1.45}
input:focus,select:focus,textarea:focus{border-color:var(--azul2);outline:none}
.secao{border-top:1px solid var(--linha);padding-top:20px;margin-top:6px}
.secao h2{margin-bottom:4px}
.secao>p{color:var(--t2);font-size:13.5px;margin-bottom:14px}
.expediente{display:grid;grid-template-columns:120px 1fr;gap:8px 12px;align-items:center}
.expediente label{font-size:14px;color:var(--t2)}

/* Login */
.login{min-height:100vh;display:grid;place-items:center;padding:24px}
.login-caixa{width:100%;max-width:380px}
.login-caixa .marca{margin-bottom:28px}
.login-caixa .bloco{padding:24px}

@media (max-width:1100px){.grade,.conversa-grade{grid-template-columns:1fr}.thread-box{height:70vh}}
@media (max-width:760px){.topo,.conteudo{padding-left:16px;padding-right:16px}.topo{gap:10px 12px}.marca{flex:1}.nav{order:3;flex:0 0 100%;flex-wrap:nowrap;overflow-x:auto;margin:0 -4px}.usuario>span{display:none}.cabecalho .btn-sec{display:none}.numeros{grid-template-columns:repeat(2,1fr)}.num:nth-child(3){border-left:none}.num:nth-child(n+3){border-top:1px solid var(--linha)}.form-grade{grid-template-columns:1fr}.msg{max-width:88%}.expediente{grid-template-columns:1fr}}
@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
